Warranty Information
At Sunset Privacy Shades, our commitment to our customers extends beyond providing high-quality products; we also offer the assurance and peace of mind that comes with our comprehensive warranty coverage. Our warranties are carefully designed to safeguard your investment in our shading solutions for the long term.
Limited Lifetime Warranty on Motors
Our motors, crucial to the functionality of our shading solutions, are backed by a limited lifetime warranty. This warranty covers any defects in the motors under normal usage, ensuring their lasting functionality and efficiency.
10-Year Warranty on Fabrics
We provide a 10-year warranty on all our exterior fabrics. This warranty is comprehensive, covering defects, rotting, and fading to ensure that your shades maintain their quality and visual appeal over time.
10-Year No Fade Warranty
Proudly upholding Mermet’s 10-year no-fade warranty, we assure you that the fabrics used in our products will maintain their color and not significantly fade over a decade, preserving the aesthetic quality of your shades.
5-Year Warranty on Workmanship
Our confidence in our craftsmanship is reflected in our 5-year warranty on workmanship. This warranty addresses any issues related to the manufacturing process, affirming that our products consistently meet our high standards.
5-Year Warranty on Manufacturer Defects
Each of our shading solutions is accompanied by a 5-year warranty, ensuring they are free from manufacturer’s defects under normal use. This warranty underscores the durability and reliability of our products, including our rolling shutters.
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At Sunset Privacy Shades, we are dedicated to your complete satisfaction and trust in our products. Our all-encompassing warranty program is a key part of our pledge to deliver not just exceptional products but also unparalleled service and support. If you have any questions about our warranties or require assistance with a warranty-related issue, please don’t hesitate to contact us.
